DesignJet Plotter Repair

We often get calls into our Tech Support stating the new ISS does not look or fit like the old one. They are right, it does not. The old ISS, the C7769-60148 part number; the one the factory installed had an issue. To correct this issue the factory installed a spittoon, or “Catch Tray” under the ISS. The new part, C7769-60373 has been redesigned and does not have the same issue, so it no longer uses this “Catch Tray”. So you must remove the catch tray to install the new, updated version of the ISS. more »