DesignJet Plotter Repair

The Encoder Strip bracket must be properly hooked on the pin or nub on the Service Station bracket, the tension from the Encoder Strip will pull against the bracket and keep it locked in place. The Encoder Strip will pass around the metal bracket from the rear side of the plotter and the two holes in the end of the Encoder Strip will be hooked over the two metal pins on the bracket. more »

There are a multitude of errors that can be traced to a dirty or damaged encoder strip.When diagnosing, troubleshooting and repairing these errors first you have to become accustomed to the errors that DesignJet plotters give when they cannot locate the carriage assembly in its travel path more »

A problem with Channel sensor 1 has been detected. Most common causes are poor cable connections, incorrect sensor positioning, a faulty Channel sensor or Electronics module. Follow the steps listed below to determine the actual cause of the failure and to replace the appropriate parts. Error Codes 0D0001 refers to Channel 2 Sensor, 0D0002 refers to Channel 3 Sensor, 0D0003 refers to Channel 4 Sensor more »

Error 1f500XX (boot failed) or e50000Both errors are related to a failed or improperly connected hard disk drive.So you follow the troubleshooting tips in your trusty manual only to find out your hard disk has gone caput, trashed, fried, no longer in this world, DEAD. Computer Care has a solution.We offer a direct replacement EIDE (PATA) drive for your DesignJet 5000 and DesignJet 5500 plotter models both for Post Script and RTL. more »

When your inkjet type printer displays a Paper Jam error and you cannot see any paper in the path, anywhere. You may have a small torn away scrap of paper somewhere in the path. This usually occurs after you have experienced a feed problem and had to manually pull the paper out of the printer.Use caution whenever you must manually (and forcefully) yank out a piece of jammed paper. Here is the quick and easy way to clear out any debris hiding inside. more »